We all know the stories: contractors not showing up, no return phone calls, language that would make a pirate blush, and the list goes on and on. At Ryan, we do business differently. Below are the promises we make to you:

• Our goal is to provide a perfect service experience from beginning to end.
• Throughout our work, we will demonstrate a complete eagerness to help. 
• Your phone call will always be answered by a live person. You will never have to push buttons to talk to us.
• If you are put on hold, we’ll report back often to keep you informed of your call's status.
• Our office staff will be kind and considerate, no matter what the circumstances of your call.
• We will be prompt and proactive in our communications. If you leave a message, we will promptly call you back.
• We will schedule work within a time frame that is convenient for you.
• We will strive to show up within the time frame we specify. If not, we will keep your informed of our status and estmated time of arrival.
• You can call anytime to find out your techncians work status and estimated time of arrival.
• We will arrive at your home, professionally attired and well-groomed.
• Our technician will be highly trained and capable in his or her profession.
• Our technicians will be caring, thoughtful, and pleasant.
• We will present you with all options, including maintenance programs, allowing you to make an informed decision.
• We will strive to provide work quotations on the spot, and, if not, we will provide them when promised.
• Our technicians will provide sound, honest sales advice, and will not depend on commissions when making those recommnedatins. 
• We will perform our work competently, neatly, cleanly, and with the due care we would use in our own homes and business.
• We will make and complete our repairs on your system before going onto another call.
• We will provide a warranty on all repairs. Should a related service problem arise on a system on which we have worked, we will return and diagnose the problem at no charge to you.
• We will keep you informed daily when a part or equipment is on order or we will provide you with a tracking number for its shipping.
• We will install any part on order within one day of its arrival.
• We will leave your premises in a clean, neat condition at the end of each workday.
• We will respect and protect your property.
• We will not smoke on your premises.
• We will refrain from using inappropriate language on your premises.
• If ever you have a problem and you want to speak to a company manager, you will be immediately connected to a manager, and that manager will have the authority to resolve your issue.
• You will be provided with the email and cell phone number of any of our company managers, who are also the owners of our company.
• We will make our policies and practices open and understandable. We will post those policies on our web site.
• We will be honest and forthright in all our business dealings.
• We will advertise and market truthfully.
• We will make it easy and comfortable to do business with Ryan.
• We will do our very best to build a lifelong relationship with you.

Here’s a little gift for you: $20 off your diagnostic for first time customers. We believe that once you meet our company, you’re going to be pleased... pleased enough to begin a long and comfortable relationship. So go ahead, click our little gift to you and schedule your service today.